In a world where demand is currently booming for staff such as mechanical or electrical engineers, hardware and software developers, machinists and IT professionals, M Force provides us a clear view of tomorrow.
M Force operates from offices in Knoxville and Nashville, TN, and places technical professionals throughout the Southeast. According to Andy Moss, vice president at M Force, the main forces for growth are not geographic –nor do they spring particularly from the economic crash.
The future, according to Moss, is defined by ease for hiring managers, especially if they’re dealing with complex staffing challenges. “We want to be the easiest staffing company to work with, ever,” says Moss. “If I’m not making it easier for the HR manager, I’m not doing my job.”
This vision began back when Moss was working for another technical staffing firm. One of his clients was ModernTech Mechanical, a subsidiary of ModernTech Corporation. It was actually Moss’s suggestion that ModernTech branch into staffing; when the company did a short time later, it brought Moss along with them.
That was in 2007. Today, M Force is a partner company of ModernTech Mechanical, which resells, services and supports top engineering and design technology solutions. M Force has 15 employees, most of them with several years of experience in technical staffing.
Along with that experience, it’s clear that the future requires a deeper understanding about the staffing industry itself and what it takes to succeed in specialized areas.
“Our business is not easy,” Moss says. “The product is ever changing. We’re not talking about buying a cell phone. We’re talking about humans who have opinions. We’re talking about husbands, wives, families.”
Similarly, the future of recruiting means going beyond just monitoring the job boards and sifting through resumes. M Force uses sites such as LinkedIn to seek out “passive” job seekers – those who may be just the right fit for a client opportunity, but are not necessarily advertising themselves online.
“We’re paid to find these people, and the companies that are paying us are pickier and pickier — because they’re leaner. Their people are multitasking, and they need that one personality that’s going to fit,” Moss says.
The same thing is true for clients — all of them require both time and expertise in areas that in many cases are only remotely connected to staffing.
“To become that person that our clients believe in, I need more than just 30 minutes on the phone with them,” says Moss. “We’re trying to be a partner, and truly find a solution. The client’s challenge could be employee retention, or maybe it’s a hiring policy that they’re struggling with. A lot of times the solution isn’t even staffing.”
Today, M Force exists on three pillars: Stability, Mobility and Credibility.
The company is kept lean. There are very few layers of approval. Decisions are made and negotiations are conducted right at its offices, with a simple philosophy: if it makes business sense, go ahead and do it.
“Everybody says they’re committed to the customer, but do they mean it?” he says. “If you know and believe in what you’re getting, then the money part is a no-brainer.”