This is a riff on the WSJ's article today Leadership Lessons for CEOs (paywalled) by Barry Glassner and Morton Schapiro. The article provides ten items from which I've picked the ones I most wish for myself or find applicable to staffing business owners.
Engage Your Lead Employees
I've found this to be especially good advice for managing sales staff but I think it applies to everyone from back office to trainers to recruiters. You only have so much time, and your biggest bang for the buck is with the top performing people.
WSJ: "Spend time with those who have devoted their lives to the place, leaving their mark on future generations. Take them to lunch and hear their stories. You want them on your side and you'll learn from them."
Answer All Messages
I find this hard to do. My emotional side gets to me. Yet the advice is great.
WSJ: "When someone writes you because she read or heard something you or your organization purportedly said or did, sending a reply will save you trouble down the road. The reply can be brief, but a personal response is warranted unless the writer is abusive or seems dangerous."
Don't Neglect Your Health
I've seen a lot of great staffing entrepreneurs end up burning themselves out. Especially men. It starts with the travel and material success mixed with proximity to younger females. Bad health is very expensive. Divorce is even more expensive.
WSJ: "You will be fed constantly at meetings and events. If you eat everything in front of you, expect to gain much more than the "freshman 15." Reserve time to enjoy your life. If jogging is your thing, make time to run. If it is attending religious services, do so regularly. Some presidents wonder how they can find the time to do those sorts of things. The answer is simple: Act like a president and take control of your schedule."