The first time I had to make sales call I literally wanted to throw up all over my desk.
I had zero sales experience. How in the world was I supposed to make a sales call?
When my manager told me she wanted me to get on the phone, call a target, and get an appointment my first thought was: “You want me to do wwwhhhaaatttt?!?!”
I was terrified beyond all belief because I didn’t have anyone spend time with me leading up to this event. I didn’t have a clue what to do, how to do it or to even sound remotely professional. I was L-O-S-T.
I don’t remember much about that phone call other than my face felt hot and I’m pretty sure I said “ummm….uuuhhhh” over and over while I blindly stumbled through the phone call. I can guarantee you I didn’t leave a good impression of myself or the company I was representing.
Why didn’t my manager prepare me for this? Why did she just throw me to the wolves? Probably because she didn’t have a clue what she was doing either and this was what her manager did with her.
I eventually figured it out to some degree on my own. This first manager never did sit down with me to walk me through the process, never did “practice calls” with me, or shared her “tricks of the trade”.
This is unfortunate because I was really GREEN then and didn’t have a clue. I was a young sponge ready to soak it all up and she didn’t give me a drop.
What I hope you pull away from this is that you’re spending time with your team and not “throwing them to the wolves” when it comes to making sales calls. Some of us don’t have a clue what we’re doing and need a little guidance.
If you're a newbie and you're sitting there with nothing but the phone between you and certain failure, ASK FOR HELP!